Last updated: [insert date]
Kerb Productions (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website, make a purchase, or subscribe to our newsletter.
By using our website [insert your domain], you agree to this Privacy Policy.
1. Who We Are
Kerb Productions
Email: contact@kerb-productions.com
Based in the United Kingdom.
We are the “data controller” responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We collect information when you:
- Place an order through our online store
- Create an account on our website
- Subscribe to our email newsletter
- Contact us by email or form
- Browse our website (through cookies and analytics tools)
This may include:
- Identity data: name, username
- Contact data: email address, phone number, billing/shipping address
- Transaction data: order details, payment method, delivery preferences
- Technical data: IP address, browser type, device, and cookies
- Marketing data: your preferences for receiving newsletters or promotions
3. How We Use Your Data
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchases or events
- Send email updates and newsletters (only if you’ve subscribed)
- Improve our website and services
- Comply with legal and tax obligations
We will never sell or rent your personal data to third parties.
4. Email Newsletter (MailPoet)
If you sign up for our newsletter, your email address will be stored and processed by MailPoet, a plugin integrated into our WordPress site.
- We only send emails if you have explicitly opted in.
- Each email contains an unsubscribe link that lets you opt out at any time.
- MailPoet tracks email opens and link clicks to help us improve our content.
You can read MailPoet’s privacy policy at https://automattic.com/privacy/.
5. WooCommerce & Payments
Our store uses WooCommerce, which collects the information needed to process your order, including payment details.
- Payments are handled securely by third-party processors (such as Stripe or PayPal).
- We do not store or have access to your full payment card details.
You can learn more about how WooCommerce handles data at https://automattic.com/privacy/.
6. Cookies
We use cookies to make our site work properly and improve your experience. Cookies help remember your cart, preferences, and login status.
You can control cookies through your browser settings or by using a cookie consent banner on our website.
7. Data Retention
We keep your data only as long as necessary to:
- Fulfil your orders
- Comply with accounting and legal obligations
- Maintain your account or subscription preferences
8. Your Rights (UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent to marketing at any time
- Request a copy of your data in a portable format
To exercise these rights, contact us at contact@kerb-productions.com.
9. Data Security
We use secure servers, SSL encryption, and limited access controls to protect your personal information.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised date.